USER
COMPANY PROFILE
Old House Holdings is a privately owned company incorporating 3 construction
related operating subsidiaries; These are AW Construction PLC, Ashford
Construction Projects Ltd and Concept Development Solutions Ltd. The
3 have an annual combined turnover of some £60 million with a wealth
of skills and experience at their disposal. Old House Holdings prides
itself on meeting client requirements on time and within budget.
AW Construction PLC has been a market leader in regeneration and infrastructure
schemes throughout the Midlands for more than 35 years. They boast a
75 percent success rate in repeat business from their Blue-Chip client
base. AW's expertise encompasses;
AW is ISO9000 accredited and delivers planned construction
programmes with a philosophy of building long-term business
relationships. There unrivalled understanding of environmental
legislation and regeneration grants, continually results
in development solutions for land not previously thought
viable.
Ashford Construction Projects Ltd is a proven specialist
in Design and Build. Focusing on urban schemes, with
work ranging from offices and retail to distribution
and production facilities, the company has a wealth of
experience and knowledge coupled with a dedication to
project delivery. Embracing partnering principles and
combining both in-house and external consultants, Ashford
is equipped to offer the full range of design and build
services. This can be a great benefit to clients particularly
at the early stages of a project when value engineering
and technical expertise can positively affect the feasibility
of a scheme.
With goals of total customer satisfaction and securing
repeat orders, the company is deservedly proud of its
planning and proactive culture, together with a continuous
improvement approach to all aspects of the business.
Concept Development Solutions Ltd is a leading provider
of urban regeneration and affordable housing projects.
Concept is recognised throughout the Midlands for its
expertise and innovation in;
THE NEED
Each of the 3 group companies deal with significant amounts of paper
based documents relating to contracts and construction projects.
Concept Developments the youngest of the operating subsidiaries had
grown rapidly to a £10m turnover, to the point of running out
of office space. This meant that a possible relocation was needed
to keep on top of the growing Accounts (purchase invoice documents),
Tenders and Management / Administration documentation.
The other 2 companies had the same issues with regards to archive storage,
paper trails and the need to quickly track down the latest document
which could be not only on any desk in the office but also out on site
or with travelling staff.
Whenever queries regarding deliveries and contract tenders arose they
consumed considerable amounts of human resource in progressing and
resolving query issues. This was leading to much time delay in tracking
down documentation and ensuring that the latest and most current data
was being acted upon.
THE EBC SOLUTION
Nigel Rose, Old House Group I.T. Manager, chose EBC to implement Canon's
ScanFile system initially with one Canon DR3060 duplex A3 scanner.
This is network connected and therefore shares information throughout
the organisation across a wide variety of company departments.
When the system had been fully implemented, (agreed
procedures for indexing actioned) and all relevant users
trained - within a 3 month period for Concept Developments,
the Group then moved on to implementation at AW - where
it took 1 month and finally Ashford - where it took 1
week. AW has 3 Canon DR3020 scanners to cater for the
different departments and office layout, Ashford has
2 DR3060 scanners. Concept now has a full Drawing size
A0 scanner / copier which is networked, to be able to
archive old drawings. Archives are kept on CD.
During the implementation, training and parallel running
period AW deliberately attempted to crash the ScanFile
system, at no stage has a scanned document ever been
lost!
THE BENEFITS
The first thing that you notice in visiting Concept Developments is
the lack of clutter and the space available given a £10m turnover
business. ScanFile has enabled Concept to become virtually paperless
- they have in fact got 4 filing cabinets of current project Contract
documentation. This has meant that they did not have to relocate
premises which saved considerable cost and disruption.
Nigel Rose comments; "We have found the ease of use and implementation
of EBC's solution and approach, to provide us with significantly enhanced
ease of retrieval of current information. This has meant that we can
not only respond more quickly with an improved level of customer service
but that we can share data so much more easily. Its brilliant to be
able to email a colleague, client or supplier with the relevant information
there and then! Where clients, suppliers or relevant third parties
don't have email we can also immediately Fax documents from anywhere
on the network."
ScanFile uses the same database structure as Microsoft
Access and is therefore familiar to many millions of
PC users. Old House Holdings have used this capability
to develop their own front-end using the Visual Basic
program to dynamically link their accounting data, particularly
with regard to Contracts and subcontractors, to scanned
documents within ScanFile.
FUTURES
AW has found that breaking down the implementation into manageable
departmental sections has greatly assisted with its introduction
and uptake by users. They are now investigating Work Flow to help
automate the "paper-path and further enhance and speed up the
processing of data. BAR CODING is equally being considered for self-indexing
of a wide variety of documents and forms. ScanFile has already assisted
in this respect with Group ISO9000 procedures.
IN SUMMARY
AW chose EBC, having gone out to tender with a number of competitive
proposals, because of their previous experience and their ability
to quickly understand the Document Management solution. EBC proposed
a best-value solution and helpful advice in working with the customer
to flexibly address his needs at the same time as moving at the customers
speed by providing system expansion capabilities.
Copyright © 2002 EBC Group